Contact Five Star Auto Body for Free Collision Repair Estimates
Get free in-person auto body repair estimates at 4 convenient Washington locations. Walk-ins welcome Mon-Fri 9AM-4PM for most insurance companies. Expert collision repair with 20+ certified journeymen technicians serving Vancouver, Longview, and Chehalis with comprehensive insurance claims support and lifetime warranty guarantee.
Call to Schedule (Required for 3 Insurance Companies Only)
ONLY Geico, Progressive, and State Farm customers need to call ahead to schedule. All other insurance companies can walk in anytime during estimate hours (9AM-4PM).
Call NowEmail for Questions Only
Ask about our services, hours, or insurance process. We do NOT provide estimates via email - all estimates must be done in-person at our locations.
Email QuestionsWalk-In for Free Estimates
Walk-ins welcome Mon-Fri 9AM-4PM for estimates. General business hours 8AM-5PM. ALL insurance companies except Geico, Progressive, and State Farm (those 3 must call ahead).
Find LocationWhat to Expect During Your Auto Body Estimate Visit
Professional collision repair assessment process at Five Star Auto Body locations across Washington State
Free In-Person Damage Assessment
Our certified auto body technicians perform comprehensive vehicle inspections to identify all collision damage, including hidden structural issues. We examine paint damage, dent severity, frame alignment, and safety system functionality. This thorough assessment ensures accurate repair estimates and prevents surprise costs during the collision repair process.
Average Assessment Time: 15-30 minutes
Insurance Claims Consultation
We help navigate your insurance claim process with expertise gained from working with all major providers. Our team explains coverage options, deductible requirements, and claim timelines specific to your policy. We handle communication with insurance adjusters and ensure you receive appropriate coverage for quality auto body repairs.
Insurance Companies Served: All major providers including Geico, Progressive, State Farm
Detailed Repair Timeline Estimate
Receive accurate completion timeframes based on damage severity, parts availability, and current shop capacity across our Vancouver, Longview, and Chehalis locations. We provide realistic expectations for minor dent repairs (1-2 days) to major collision reconstruction (1-2 weeks) with regular progress updates throughout the auto body repair process.
Average Repair Times: Minor repairs 1-3 days, Major collision work 7-14 days
Quality Guarantee Discussion
Learn about our comprehensive warranty coverage on collision repairs, paint work, and parts installation. We explain our quality control processes, manufacturer certifications, and post-repair support. Our lifetime warranty on completed auto body repairs demonstrates confidence in our 20+ journeymen technicians and adherence to manufacturer specifications.
Warranty Coverage: Lifetime guarantee on workmanship and materials
What to Bring for Your Auto Body Estimate Visit
Insurance Information
Policy card, claim number (if filed), and contact information for your insurance agent or company representative
Vehicle Documentation
Registration, accident report (if available), and photos of damage taken immediately after the incident
Personal Items
Remove all personal belongings from your vehicle and ensure keys are available for our technicians to access all areas
Important Insurance Information
Appointment Required: These 3 insurance companies require scheduled appointments. Call before visiting to schedule your estimate.
All Other Insurance Companies: No appointment needed! Walk-ins welcome anytime Monday-Friday 9:00 AM - 4:00 PM for free estimates. General business hours 8:00 AM - 5:00 PM.
How to Contact Five Star Auto Body
Most customers can walk in anytime for estimates. Only Geico, Progressive, and State Farm customers need to call first. All estimates require in-person visits to our Washington locations.
Phone for Scheduling (3 Insurance Companies Only)
Call any of our locations ONLY if you have Geico, Progressive, or State Farm insurance to schedule your required appointment. All other insurance companies do not need appointments - just walk in during estimate hours (9AM-4PM). We can also answer general questions about our auto body repair services and insurance claims processing during business hours.
Main: (360) 699-4887
Business Hours: Mon-Fri 8:00 AM - 5:00 PM
Estimate Hours: Mon-Fri 9:00 AM - 4:00 PM
Email for General Information
Send us questions about our auto body repair services, business hours, insurance requirements, or request detailed information about collision repair processes and timelines. We respond promptly to all inquiries with comprehensive information. Note: All estimates require an in-person visit.
Email: fivestarautobody@gmail.com
Response: Within 24 hours during business days
Walk-In for Free In-Person Estimates
All estimates must be done in-person at any of our 4 Washington locations. Walk-ins welcome Mon-Fri 9AM-4PM for estimates (most insurance companies). ONLY Geico, Progressive, and State Farm customers need to call ahead for appointments - everyone else can just show up during estimate hours. Meet our certified technicians and get accurate assessments of your vehicle damage.
Locations: Vancouver (2), Longview, Chehalis
Business Hours: Mon-Fri 8:00 AM - 5:00 PM
Walk-In Estimate Hours: Mon-Fri 9:00 AM - 4:00 PM
Saturday Estimates: 3019 NE 68th St Vancouver 10:00 AM - 2:00 PM
Auto Body Shop Hours
Convenient hours across all locations with Saturday estimates available at our 3019 NE 68th St Vancouver location
General Business Hours
Monday - Friday
8:00 AM - 5:00 PM
All four locations: Vancouver (2), Longview, and Chehalis
Phone calls, general inquiries, and administrative services
Walk-In Estimate Hours
Monday - Friday
9:00 AM - 4:00 PM
Free in-person collision repair estimates at all locations
Saturday estimates: 3019 NE 68th St Vancouver 10:00 AM - 2:00 PM
Our 4 Washington Auto Body Locations
Visit any location for expert auto body repair and free in-person estimates during estimate hours (Mon-Fri 9AM-4PM). Walk-ins welcome for most insurance companies. Only Geico, Progressive, and State Farm customers need appointments.
Columbia St - Vancouver WA
3019 NE 68th St - Vancouver WA
Saturday Estimates: 10:00 AM - 2:00 PM
Commerce Ave - Longview WA
N Market Blvd - Chehalis WA
Auto Body Repair Service Areas Throughout Southwest Washington
Comprehensive collision repair coverage serving Vancouver, Longview, Chehalis and surrounding communities with convenient location access
Vancouver Washington Auto Body Coverage
Our two Vancouver locations at Columbia St and 3019 NE 68th St provide comprehensive auto body repair services to Vancouver, Camas, Washougal, Battle Ground, Ridgefield, and surrounding Clark County communities. Convenient access from I-205, I-5, and Highway 14 with extended Saturday estimate hours at our 3019 NE 68th St location.
Primary Coverage: Clark County, Southwest Washington
Longview & Chehalis Auto Body Services
Professional collision repair serving Longview, Kelso, Castle Rock, Woodland, Centralia, Olympia, Tumwater and surrounding Cowlitz and Lewis County areas. Strategic location access via I-5 corridor with specialized services for commercial fleets, agricultural vehicles, and rural transportation needs across Southwest Washington.
Primary Coverage: Cowlitz County, Lewis County, Thurston County
Why Choose Five Star Auto Body for Your Collision Repair Needs
20+ Certified Journeymen
Master-level technicians with manufacturer certifications from Kia, FCA, Hyundai, Nissan, GM, and Ford ensuring OEM-quality collision repairs
Lifetime Warranty Guarantee
Comprehensive lifetime warranty on all auto body repairs, paint work, and parts installation demonstrating confidence in our quality standards
Insurance Claims Expertise
Direct billing and claims processing with all major insurance companies, streamlining your collision repair experience with maximum coverage assistance
Frequently Asked Contact Questions
Common questions about contacting Five Star Auto Body and scheduling visits for in-person collision repair estimates
How quickly can I get a free auto body repair estimate?
+We do NOT provide estimates over the phone or via email - all estimates must be done in-person at one of our locations. Most customers can walk in immediately Monday-Friday 9:00 AM - 4:00 PM during our estimate hours and get their estimate right away. However, if you have Geico, Progressive, or State Farm insurance, you must call ahead to schedule an appointment first. Our 3019 NE 68th St Vancouver location also offers Saturday estimate hours (10:00 AM - 2:00 PM). General business hours are 8:00 AM - 5:00 PM for phone calls and administrative services.
Do I need an appointment to visit Five Star Auto Body?
+NO appointment needed for most customers! It depends ONLY on your insurance company. If you have Geico, Progressive, or State Farm insurance, you MUST call ahead to schedule an appointment - we do not accept walk-ins for these 3 companies. For ALL other insurance companies, no appointment needed - just walk in anytime during our estimate hours (Mon-Fri 9:00 AM - 4:00 PM). Our 3019 NE 68th St Vancouver location also offers Saturday estimate hours (10:00 AM - 2:00 PM). General business hours are 8:00 AM - 5:00 PM for phone calls and other services.
Which Five Star Auto Body location should I contact?
+Contact the location most convenient for you - all four locations offer the same high-quality services and can handle any auto body repair needs. Vancouver residents can choose between Columbia St or 3019 NE 68th St locations, while Longview and Chehalis each have dedicated facilities.
Can I get help with insurance claims over the phone?
+We cannot process insurance claims over the phone - all claims work must be done in-person at one of our locations. However, you can call with questions about the insurance claims process, what to expect, or general information about how we work with insurance companies. For actual claims processing, estimates, and paperwork, you need to visit us in person so we can properly assess your vehicle and work directly with your insurance provider.
Find All Five Star Auto Body Locations
Interactive map showing all four auto body repair locations across Southwest Washington State where you can get free in-person estimates