Contact Five Star Auto Body for Free Collision Repair Estimates
Get free in-person estimates for collision repair, frame straightening, dent repair, and auto painting at 4 convenient Washington locations. Walk-ins welcome Mon-Fri 9AM-4PM for most insurance companies. 20+ certified journeymen technicians serving Vancouver, Longview, and Chehalis.
Call to Schedule (Required for 3 Insurance Companies Only)
ONLY Geico, Progressive, and State Farm customers need to call ahead to schedule. All other insurance companies can walk in anytime during estimate hours (9AM-4PM).
Call (360) 699-4887Email for Questions Only
Ask about our collision repair, frame straightening, dent repair, auto painting services, hours, or insurance process. We do NOT provide estimates via email — all estimates must be done in-person.
Email QuestionsWalk-In for Free Estimates
Walk-ins welcome Mon-Fri 9AM-4PM for estimates. General business hours 8AM-5PM. ALL insurance companies except Geico, Progressive, and State Farm.
Find LocationWhat to Expect During Your Auto Body Estimate Visit
Professional collision repair and structural damage assessment at Five Star Auto Body locations across Southwest Washington
Free In-Person Damage Assessment
Our certified technicians perform comprehensive vehicle inspections to identify all collision damage, including hidden structural and frame issues not visible from the surface. We examine paint damage, dent severity, frame alignment, bumper integrity, and safety system functionality using professional diagnostic tools.
Average Assessment Time: 15-30 minutes
Insurance Claims Consultation
We help navigate your insurance claim process with expertise gained from working with all major providers. Our team explains coverage options, deductible requirements, and claim timelines specific to your policy — whether your vehicle needs minor dent repair or full frame straightening and structural repair.
Insurance Companies Served: All major providers including Geico, Progressive, State Farm
Detailed Repair Timeline Estimate
Receive accurate completion timeframes based on damage severity, parts availability, and current shop capacity across our Vancouver, Longview, and Chehalis locations. Frame and structural repairs typically require additional time for computerized measuring and verification to manufacturer tolerances.
Typical Timelines: Minor repairs 1-3 days | Collision work 7-14 days | Frame repair 5-10+ days
Quality Guarantee Discussion
Learn about our comprehensive warranty coverage on collision repairs, frame straightening, paint work, and parts installation. We explain our quality control processes, manufacturer certifications, and post-repair support that backs every job with a lifetime guarantee.
Warranty Coverage: Lifetime guarantee on workmanship and materials
What to Bring for Your Auto Body Estimate Visit
Insurance Information
Policy card, claim number (if filed), and contact information for your insurance agent or company representative
Vehicle Documentation
Registration, accident report (if available), and photos of damage taken immediately after the incident
Personal Items
Remove all personal belongings from your vehicle and ensure keys are available for our technicians to access all areas
Important Insurance Information
Appointment Required: These 3 insurance companies require scheduled appointments. Call before visiting to schedule your estimate.
All Other Insurance Companies: No appointment needed! Walk-ins welcome anytime Monday-Friday 9:00 AM - 4:00 PM for free collision repair, frame repair, dent repair, and auto paint estimates.
How to Contact Five Star Auto Body
Most customers can walk in anytime for estimates. Only Geico, Progressive, and State Farm customers need to call first.
Phone for Scheduling (3 Insurance Companies Only)
Call any of our locations ONLY if you have Geico, Progressive, or State Farm insurance to schedule your required appointment for collision repair, frame straightening, or any auto body service.
Main: (360) 699-4887
Business Hours: Mon-Fri 8:00 AM - 5:00 PM
Estimate Hours: Mon-Fri 9:00 AM - 4:00 PM
Email for General Information
Send us questions about our auto body repair services — including collision repair, frame straightening, dent repair, and auto painting — business hours, or insurance requirements.
Email: fivestarautobody@gmail.com
Response: Within 24 hours during business days
Walk-In for Free In-Person Estimates
All estimates must be done in-person at any of our 4 Washington locations. Walk-ins welcome Mon-Fri 9AM-4PM for estimates (most insurance companies). Saturday estimates at NE 68th St Vancouver.
Locations: Vancouver (2), Longview, Chehalis
Saturday Estimates: 3019 NE 68th St Vancouver 10:00 AM - 2:00 PM
Auto Body Shop Hours
Convenient hours across all locations with Saturday estimates available at our 3019 NE 68th St Vancouver location
General Business Hours
Monday - Friday
8:00 AM - 5:00 PM
All four locations: Vancouver (2), Longview, and Chehalis
Walk-In Estimate Hours
Monday - Friday
9:00 AM - 4:00 PM
Saturday: 3019 NE 68th St Vancouver 10:00 AM - 2:00 PM
Our 4 Washington Auto Body Locations
Visit any location for expert collision repair, frame straightening, dent repair, auto painting, and free in-person estimates during estimate hours.
Columbia St - Vancouver WA
3019 NE 68th St - Vancouver WA
Saturday: 10:00 AM - 2:00 PM
Commerce Ave - Longview WA
N Market Blvd - Chehalis WA
Auto Body Repair Service Areas Throughout Southwest Washington
Comprehensive collision repair, frame straightening, and auto body services serving Vancouver, Longview, Chehalis and surrounding communities
Vancouver & Clark County Auto Body Services
Our two Vancouver locations provide full-service auto body repair to Clark County's 532,000+ residents. From collision repair and frame straightening to paintless dent repair and professional refinishing, we serve Vancouver, Camas, Washougal, Battle Ground, Ridgefield, Salmon Creek, Hazel Dell, Felida, and surrounding communities.
Primary Coverage: Clark County & Southwest Washington
Longview & Chehalis Auto Body Services
Professional collision repair, frame straightening, and complete auto body services serving Longview, Kelso, Castle Rock, Woodland, Centralia, Olympia, Tumwater and surrounding Cowlitz and Lewis County communities along the I-5 corridor.
Primary Coverage: Cowlitz County, Lewis County & Thurston County
Why Choose Five Star Auto Body
20+ Certified Journeymen
I-CAR and ASE certified technicians with manufacturer training ensuring OEM-quality collision and structural repairs
Lifetime Warranty
Comprehensive lifetime guarantee on all auto body repairs, frame straightening, paint work, and parts installation
Insurance Expertise
Direct billing and claims processing with all major insurance companies across Washington State
Complete Services
Collision repair, frame straightening, dent repair, and auto painting under one roof
Frequently Asked Contact Questions
Common questions about contacting Five Star Auto Body and scheduling your visit
How quickly can I get a free auto body repair estimate?
+Most customers can walk in immediately Monday-Friday 9:00 AM - 4:00 PM and get their estimate right away. Saturday estimates are available at our 3019 NE 68th St Vancouver location from 10:00 AM - 2:00 PM. If you have Geico, Progressive, or State Farm insurance, you must call ahead to schedule an appointment first.
Do I need an appointment to visit Five Star Auto Body?
+NO appointment needed for most customers! Only Geico, Progressive, and State Farm insurance customers must call ahead. For all other insurance companies, just walk in during estimate hours (Mon-Fri 9AM-4PM, Saturday 10AM-2PM at NE 68th St Vancouver).
Which Five Star Auto Body location should I contact?
+Contact the location most convenient for you — all four locations offer the same high-quality services including collision repair, frame straightening, dent repair, and auto painting.
Can I get help with insurance claims over the phone?
+We cannot process insurance claims over the phone — all claims work must be done in-person at one of our locations. However, you can call with questions about the process and our team will guide you through what to expect.
What auto body services does Five Star offer?
+Five Star Auto Body provides comprehensive services including collision repair, frame straightening and structural repair, paintless dent repair, auto body painting and refinishing, bumper repair, fender repair, and glass replacement. All services come with a lifetime warranty on workmanship and materials.
Does Five Star Auto Body offer frame repair and straightening?
+Yes. Five Star Auto Body provides professional frame straightening and structural repair at all four Washington locations. Our certified technicians use computerized measuring systems and hydraulic frame machines to restore your vehicle's structural geometry to manufacturer specifications. Visit any location for a free frame damage assessment.
Find All Five Star Auto Body Locations
Four auto body repair locations serving Southwest Washington — Vancouver, Longview, and Chehalis